WHATSAPP AUTOMATION
Respond Instantly, Even When No One's Online.
Automated replies, structured follow-ups and broadcast workflows built on top of WhatsApp — so your business stays responsive without someone manually replying to every message.
Instant first responseStructured follow-upsBuilt on WhatsApp Business API
A Slow WhatsApp Reply Can Cost You the Enquiry.
Customers expect a fast response on WhatsApp — and most businesses can't staff it round the clock.
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Delayed First Response
A message sent after business hours often gets no reply until the next day.
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Repetitive Questions
Your team spends time answering the same questions over and over.
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Follow-ups Fall Through
Without a system, interested customers simply stop hearing back.
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No Record of Conversations
Important conversations get lost when they're only on someone's personal phone.
What WhatsApp Automation Can Do For You.
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Instant Auto-replies
Acknowledge every enquiry the moment it arrives.
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FAQ Handling
Answer common questions automatically, 24/7.
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Structured Follow-ups
Scheduled check-ins so no enquiry goes quiet.
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Human Handover
Complex conversations route to your team automatically.
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Appointment Reminders
Reduce no-shows with automatic reminders.
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Broadcast Campaigns
Reach your customer list with offers and updates, within WhatsApp's rules.
What's Included.
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Automated Reply Flows
Structured conversation flows for common enquiries.
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Team Shared Inbox
Your whole team can manage conversations from one place.
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Scheduled Follow-ups
Automatic check-in messages at the right time.
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CRM/Lead Tool Integration
Connects with your lead management or CRM system.
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Conversation Reports
See response times and conversation outcomes.
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WhatsApp Business API
Built on the official API, not a workaround.
Built For Businesses Like Yours.
WhatsApp automation helps any business that handles a high volume of customer conversations.
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Real Estate
Instant replies for site-visit and project enquiries.
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Clinics & Healthcare
Appointment confirmations and reminders.
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Coaching & Education
Admission FAQs and batch updates.
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Retail & Ecommerce
Order updates and quick product queries.
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Salons & Beauty
Booking confirmations and appointment reminders.
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Professional Services
Initial enquiry handling before a consultation.
What a WhatsApp Automation Setup Could Look Like.
A conceptual illustration — not an actual client dashboard. The real flows are designed around your business's actual questions and process.
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Reply Flow Builder
Concept illustration
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Shared Team Inbox
Concept illustration
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Broadcast Composer
Concept illustration
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Response Reports
Concept illustration
How We Set Up Your WhatsApp Automation.
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01
Map Common Conversations
We identify the questions and requests you get most often.
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02
Design the Flows
We plan automated replies, handover rules and follow-ups.
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03
Build & Connect
We set up the WhatsApp Business API and connect it to your systems.
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04
Launch & Support
Your team starts using it, with support as you settle in.
Frequently Asked Questions
Is this the same as a chatbot?
WhatsApp Automation covers structured flows, reminders and broadcasts on WhatsApp specifically. A fully conversational AI Chatbot that can handle open-ended questions is a separate, more advanced service — we can discuss which fits your business.
Do I need the WhatsApp Business API?
Yes — proper automation and broadcast features require the official WhatsApp Business API, not the regular WhatsApp Business app. We help set this up as part of the project.
Can my team still reply manually when needed?
Yes — automation handles the first response and common questions, and hands the conversation to your team whenever a real person is needed.
Are there rules around WhatsApp broadcasts?
Yes — WhatsApp has its own policies on messaging templates and opt-ins. We design broadcast workflows to stay within those rules.
Can it connect to my CRM or lead management system?
Yes — WhatsApp Automation is commonly connected to a Custom CRM or Lead Management system so conversations and lead records stay in sync.
What happens after launch — is support included?
We support your team through launch and settling in. Ongoing maintenance and new flows beyond that are scoped separately — we'll explain this clearly before you commit.
How is pricing determined?
Pricing depends on the number of flows, integrations and messaging volume required. We'll share a clear quote after understanding your requirements.
Ready to Automate Your WhatsApp Conversations?
Tell us what questions you get most often, and we'll walk you through what WhatsApp automation could look like for you.
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We only use this to reply on WhatsApp. No spam, no third-party sharing.